About Me
Combining administrative excellence with technical innovation. Experienced in large-scale coordination and passionate about programming and digital transformation.
My Professional Journey
I'm Kerim, a Project and Service Coordinator with over 3 years of experience in administrative operations, large-scale program coordination, and workflow optimization. Currently working at dieBerater Unternehmensberatung GmbH in Vienna, I coordinate German courses for up to 1,400 participants and manage schedules for 80+ trainers within the ÖIF project.
My professional journey has been marked by a passion for process improvement and digitalization. I've successfully analyzed and improved internal workflows, leading to faster response times and reduced administrative errors. My experience includes participant support, complaint handling, Arabic–German interpreting services, and maintaining structured digital documentation.
Beyond my administrative expertise, I'm deeply passionate about programming and IT. I'm currently completing a Software Developer course (JavaScript) at Wifi Wien, learning HTML5, CSS3, JavaScript, and Node.js. This technical training complements my coordination skills, allowing me to bridge the gap between operational excellence and digital innovation. I'm open to opportunities in both administrative coordination roles and IT development positions.
My Values
These core principles guide every project I work on and every decision I make.
Organized Excellence
Recognized for organized working style, clear communication, and reliability in managing complex projects and large teams.
Process Optimization
Analyzing and improving workflows to increase operational efficiency and digital process quality, leading to measurable results.
Intercultural Competence
Strong intercultural communication skills, problem-solving, and conflict handling in diverse, multilingual environments.
Participant-Oriented
Dedicated to providing exceptional support, handling complaints effectively, and ensuring positive experiences for all stakeholders.
Skills & Technologies
A comprehensive toolkit for building exceptional digital experiences.
Administrative & Coordination
Digital & Technical Skills
Interpersonal Skills
Languages & Communication
Skills & Tools
A comprehensive toolkit combining administrative expertise, coordination skills, and technical capabilities. From MS Office to JavaScript, I bring a unique blend of operational excellence and technical innovation.
Professional Focus Areas
Combining administrative excellence with technical innovation to drive digital transformation and operational efficiency.
Program Coordination
Managing large-scale programs with up to 1,400 participants, coordinating resources, schedules, and ensuring smooth operations across complex projects.
Workflow Optimization
Analyzing and improving internal processes to increase efficiency, reduce errors, and enhance digital process quality through structured documentation.
JavaScript Development
Building web applications with HTML5, CSS3, and JavaScript. Currently learning Node.js and passionate about creating modern, interactive user interfaces.
Digital Transformation
Supporting digitalization initiatives and process digitalization. Bridging the gap between traditional operations and modern technical solutions.
Stakeholder Management
Effective communication with trainers, participants, project partners, and stakeholders. Strong intercultural competence and multilingual support.
Continuous Growth
Committed to lifelong learning in both administrative excellence and technical skills. Open to opportunities in coordination and IT development.